I am truly devastated to see that, as someone who likes to keep their books in as mint as condition as possible that is unacceptable.
It most likely did not leave us in that condition and must have gotten damaged in transit.
I have already arranged, picked and packed a replacement book myself to be sent to you today by first class post, and I hope it finds you in good quality.
Again apologies for the inconvenience this has caused you.
Have a great day and if you have any further enquiries please don't hesitate to contact me here.
Robin Scott - Blore
Warlord Games Customer Service Team '